General Rules

  1. All GGBC members, guests and court rental players must check-in at the GGBC front desk. Please have your club ID card or identification document ready to show when checking in.
  2. Anyone who does not sign an GGBC liability release form will not have accessibility to GGBC courts or facility.
  3. Paying the guest fee enables the guest to enter and play in the GGBC facility as a guest until he or she leaves the GGBC facility. There is no "complimentary re-entry."
  4. GGBC Management may limit the number of guests and court rental players that can use the GGBC facility at any given time.
  5. GGBC will accept personal checks for payment only from GGBC members or if approved by administrative staff.
  6. Children under 12 years of age MUST have Parental supervision at all times, on and off the courts. 
  7. GGBC members and guests may not bring outside food or drinks into the Golden Gate Badminton Club. Only food or drinks purchased at GGBC Cafe or the GGBC Pro Shop are permitted. Absolutely no food, colored, or sweet drinks are allowed on the exposed Pulastic floor court areas. Anyone who violates this policy will have to dispose the outside food or drinks immediately or be required to leave GGBC premises immediately without refund.
  8. GGBC members and guests are permitted to use the weight equipment inside the GGBC facility without any lawful liability to GGBC.  All members and guests use the weight equipment at their own risk.  GGBC has no responsibilities to any physical injuries whatsoever incurred in the fitness room. 
  9. All members and Guests who use any of the GGBC courts realize and accept that badminton is a vigorous sport and is possible to sustain injuries when playing.  All Members and Guests play badminton at their own risk. 
  10. Any GGBC member who fails to pay past due fees or account payments for over 60 days will be receive a delinquent notice suspending membership privileges until all past due fees or account payments have been paid. Any GGBC member who fails to pay past due fees or account payments for over 90 days will lose their membership status without receiving any refund.
  11. GGBC does not allow smoking, gum chewing, animals or weapons in the facility. Anyone found to be violating this policy will be required to leave the GGBC premises immediately without refund and may be barred from entering the GGBC premises in the future.
  12. Children must not, at any time, loiter or play in the parking area.  If so, GGBC will not be liable for any repercussions.
  13. GGBC is not responsible for any lost or stolen items.  Please tend to your own personal effects.
  14. GGBC reserves all rights to refuse service and to revoke the membership status of any GGBC member. Any requests for refund will be assessed at the time. GGBC reserves all rights to refuse any refund whatsoever.
  15. In rare situations, a membership transfer will be granted upon request if a solid reason is provided and approved by the GGBC Directors Board.  If transfer of membership is indeed granted by the GGBC Directors Board, a processing fee of $100 per applicant, and half of the membership period from the transferring member, will be granted to the transferee.  Membership transfer may only be granted once to each member.  To assure proper processing, application must be received before the 15th of any month and transferred membership will become effective on the 1st day of the next month.
  16. Upon Membership due date, a 14 day grace period will be granted for renewal of membership.  Once the 14 day grace period expires without notification of renewal, membership will also expire.  If expired members wish to renew their membership after 14 grace period has expired, or renewal of membership beyond expiry date, a $30 processing fee will be instigated for renewal of Membership application.
  17. A membership may be “frozen” (temporary delay of expiry date) once per contractual year for a minimum of one (1) month, and a maximum of three (3), consecutive months freeze.  The membership can only be extended half of the freeze period unless member who renews his /her membership at the time of the original expiry date will be counted in full.  Membership freeze request must be done in person, at the front desk or through mail to at least 30 days before the intended freeze start date.  This “freeze” facility can only apply to FULL memberships and not any 10 person or more corporate memberships, unless otherwise specified.  All Corporate memberships will not be eligible for the freeze facility whatsoever.
  18. If court reservation is reserved by members, they will not have to pay drop in fees, only the court reservation fee, but members friends must pay “regular” drop in fees, $10, $8, or $6 which is to say, the cost of the drop in fee of the day, or at the time of their entry into GGBC to play. Please find out what is the cost of the drop in fee at the hour and day the court is reserved.  Each drop in fee by reserved court members guest once courts are reserved is a “one time” entry fee and the guests are free to enjoy the facilities at GGBC for the whole day providing they do not leave the premises for 1 hour or more.

LESSONS

Private lesson students will be required to have a 6 months maximum completion time.  All private lesson packages OR 10 + 1 free hour lessons will be required to be finished, and considered expired, 6 months from date of 1st lesson, unless with valid medical proof of incapability.  All lessons not completed by the 6 months designated term, unless extended with medical documents and accepted by GGBC, will be considered obsolete with no refund available whatsoever.  3 hours of lessons will be allowed to be transferred to other coaches, with notice to our GGBC staff.  We will allow trials with different Coaches for the first 3 hours, but students must decide and stick with one coach after those 3 hours until their 11 hours are completed.  If Students purchase another set of lessons, they may designate another Coach if desired. 

All TEAM lessons paid by the month, taken by “Training team” or designated “Team” students, Adults, Juniors, or otherwise, must be paid in FULL on the 1st date of each month, unless otherwise specified by the student at the beginning of each month.  This “pro rate” allowance can only apply to students who have more than 1 class per week in any given month.  (Any team members for teams which only have 1 class per week, in a month, will have NO pro rate allowances.)  There is an allowance for only 1 make up class per student which must be attained in the said month, or at maximum, by the following month.  If not, there will be no refund and no credit from the missed make up class and the allowance will be considered, expired. 

STUDENTS & PARENTS: PLEASE READ THE FOLLOWING LESSON SPECIFICATIONS:

  • Parents and Students MUST be responsible to arrive at ALL lessons ON TIME.
  • During registration of monthly classes, all Students MUST SPECIFY WHICH classes they will be attending for the entire month.  Specification of dates, hours, and times of classes are absolutely essential.
  • ALL Students / Parents  MUST inform GGBC with 24 hour written notice (by e-mail to info@ggbadminton.com) or verbal notice during our office hours (call 650 838 9318) if they are not able to attend any of their registered classes at anytime.  GGBC will not be responsible whatsoever if not notified of unattended classes.  There are no refunds on any missed classes. 
  • If Students miss a registered class without prior notice, and wish to attend other classes in the same month, which they were not previously registered for, students must pay the "drop in fee" for the class they were not registered for. 
  • Classes will only commence with a minimum of 4 students.  Any less than 4 students, classes will be eliminated or will not commence
  • MAKE UP classes - Each student is allowed 1 makeup class regardless of how many lessons the student missed, and this makeup class can only be taken on a pre-appointed date**  in the following month. If by the following month the make-up class is not taken, student will forsake that make up class and with no refund. 
  • Without prior notice of missed classes, students will not be eligible for a make up class the following month.
  • Students are responsible to inform GGBC at least 1 WEEK AHEAD OF TIME to register the exact date of their make up class in the following month.  IF GGBC does not receive prior notice to attend make up class, this class will automatically be cancelled.  MAKE UP CLASS WILL ONLY COMMENCE WITH 2 OR MORE CONFIRMED ATTENDING STUDENTS.

**(student must call ahead to make an appointment for which training date they would like to take their make up class in the following month) 

Personal Conduct

GGBC members, guests and court rental guests (herein referred to as "players") are subject to the control and guidance of the GGBC staff, and must wholly respect and follow staffs instructions and club regulations at all times while playing in the club. Players agree to conduct themselves in a quiet and well-mannered fashion when in the club and not cause any disturbances or interfere with the safe use or enjoyment of the club by other players. Players, guests, or staff shall not conduct, purchase, or subscribe to any unauthorised commercial business, or activity, on club premises or solicit other players nor business for any reason without the club's prior written or verbal approval. Upon discovery of any unlawful solicitation whatsoever upon GGBC premises, GGBC shall reserve all rights to revoke any membership or refuse entry of any and all players into the GGBC facility.   Under no circumstances shall players interfere with the club's conduct of its business. Any complaints, other than those of an emergency nature or requiring immediate attention by the GGBC staff, shall be made directly to the GGBC management in private. GGBC does not endorse the use of profanity/foul language due to the nature of any of its members. GGBC is proud to maintain a family environment and a high standard of enjoyment for all its members.

Dress Code

GGBC reserves the right to deny entry to the club by any person whose attire or demeanor is not considered by the GGBC staff to be appropriate in connection with the public image of the club and its rules and regulations. No profane language or slogans on any attire is permitted in the club.

Proper Athletic shoes and clothing are absolutely required in the court area for safety purposes. Absolutely NO BLACK SOLE OR MARKING SHOES are permitted on the badminton courts.  No jeans are allowed for playing in GGBC. 

Responsible Use of the Club

Players should consult with a physician before using our services and facilities. Players understand and acknowledge that GGBC has no expertise in diagnosing, examining or treating any medical condition, including open cuts, abrasions, sprains, sores, infections, maladies or inability to maintain personal hygiene, if such a condition poses a direct threat to the health or safety of players and others. Players agree to use the facility in accordance with all applicable public health requirements. It is the player's responsibility to consult with a physician to determine if any of these conditions exists and, if so, whether such conditions pose a direct threat to the health and safety of the player and others. GGBC reserves the right, regardless, to make the final determination.

Waiver and Release

Player agrees that by engaging in any physical exercise, class or activity, or by using any club equipment or facility on the premises, the player does so at his/her own risk. The player agrees that he/she is voluntarily participating in activities and use of the facility and premises (including the parking lot) and assume all risk of injury, illness, damage or loss to the player and player's property. The player agrees to release and discharge GGBC, all affiliates, employees, agents, representatives, successors and assigns from any and all claims or causes of action (known or unknown) arising out of GGBC's negligence. The player acknowledges that he/she has carefully read this Waiver and Release and fully understand that it is a release of liability. Player is waiving any right that he/she may have to bring a legal action to assert claim against GGBC for its negligence.

Pro-Shop
Warranty :

Due to the physically demanding nature of the sport of badminton, head breakage in racquets are common. Unfortunately racquets manufacturers do not offer any warranty when breakage occurs in the racquet head area. In some cases when breakage occurs in the handle or shaft GGBC may ship the racquet back to the manufacture for inspections for any material defects. GGBC will not offer any further warranty other than what the manufacturer provides.

Return Policy :

A GGBC receipt must be submitted with the broken racquet for companies to consider replacing the racquet, if a material defect is, in fact, determined. All other GGBC pro shop merchandises and services are sold “as-is” without any warranty. There are no refunds or returns on any products unless products are damaged and, if so, a receipt must be produced in order to receive a full or partial refund. Damaged items must be returned for assessment within 7 days.   There will be no CASH refund.  GGBC will provide Pro Shop or GGBC facility credit for all refunds.

Locker Rooms - Priority for Members Only

Daily, Bi Annual, or Annual rental of Lockers are available.  Because of the limited number of lockers available, some members may need to request their names be put on a waiting list for available lockers.  Lockers will be provided first come first serve.  Numbered locks will be provided for a  $10.00 charge but must remain property of GGBC should you relinquish your locker.  Lock codes must be confidentially provided for GGBC staff in cases of emergencies only.  Please do not leave valuables in the lockers.  GGBC is not responsible for lost or stolen articles.  Lockers must be paid in FULL for the category of days you chose.  Only CASH payment upon rental of lockers will be accepted.  Only CASH payment of lockers will be accepted for each date payment is due.   Members are responsible for remembering their own due dates.  Late payments will receive penalties of $5.00 per day beyond due date.

No perishable items may be stored in the lockers. Members are responsible for maintaining their lockers. Any damage to the locker resulting from renter’s negligence shall be the responsibility of the member. A penalty of $200 will be implemented to member if lockers are damaged. GGBC reserves the right to inspect the content of any locker at any time.

If any member should give up their locker, it is their responsibility to completely remove ALL contents of their locker upon expiry date of their locker. After 7 days, if all contents of locker are not completely removed, GGBC reserves full rights to clear out all the contents of the locker and dispose of it’s contents as GGBC sees fit.  GGBC will not be liable whatsoever for any contents left in an expired locker. 

No hair dyeing, bleaching, or perming is permitted in the locker room. No glass containers are permitted.

Members and guests are responsible for maintaining sanitary practices in the Locker and washrooms at all times.  Please do not leave soap nor personal items in the washrooms.  Please make sure all hair products or body products are cleaned from face basins and shower stalls or toilets before you leave the washrooms.  All lost articles are not the responsibility of GGBC and will be put in the lost and found bin if any articles are found in the washrooms or on GGBC facility. 

****Rules and regulations are subject to change from time to time  as GGBC management feels appropriate.